Skip to main content
POST
/
v2
/
agents
/
{agent_id}
/
case-triggers
Create Agent Case Trigger
curl --request POST \
  --url https://api.duvo.ai/v2/agents/{agent_id}/case-triggers \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "case_queue_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
  "enabled": true,
  "concurrency": 123
}
'
{
  "case_trigger": {
    "id": "<string>",
    "agent_id": "<string>",
    "case_queue_id": "<string>",
    "case_queue_name": "<string>",
    "user_id": "<string>",
    "enabled": true,
    "concurrency": 123,
    "created_at": "<string>",
    "updated_at": "<string>",
    "creator_display_name": "<string>",
    "can_disable": true,
    "has_conflict": true,
    "conflicting_agents": [
      {
        "id": "<string>",
        "name": "<string>"
      }
    ]
  }
}

Authorizations

​
Authorization
string
header
required

API key authentication. Get your API key from the Duvo dashboard.

Path Parameters

​
agent_id
string<uuid>
required

The agent's unique identifier

Body

application/json
​
case_queue_id
string<uuid>
required

Queue whose new cases should trigger this agent

​
enabled
boolean
required

Whether the trigger is active. Disabled triggers do not dispatch runs.

​
concurrency
integer | null

Maximum number of concurrent runs for this trigger. Null/omitted means unlimited.

Required range: x <= 9007199254740991

Response

Default Response

​
case_trigger
object
required