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GET
/
v2
/
cases
/
{case_id}
Get Case
curl --request GET \
  --url https://api.duvo.ai/v2/cases/{case_id} \
  --header 'Authorization: Bearer <token>'
{
  "case": {
    "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "queue_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "title": "<string>",
    "data": "<string>",
    "claimed_at": "<string>",
    "claimed_by_run_id": "<string>",
    "completed_at": "<string>",
    "postponed_to": "<string>",
    "created_at": "<string>",
    "updated_at": "<string>",
    "created_by_user_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "created_by_user_name": "<string>",
    "created_by_user_email": "<string>",
    "agent_run_status": "<string>",
    "agent_run_user_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "pending_human_request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "pending_approval_batch_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "pending_approval_assignee_user_ids": [
      "3c90c3cc-0d44-4b50-8888-8dd25736052a"
    ],
    "approval_approved_count": 4503599627370495,
    "approval_rejected_count": 4503599627370495,
    "labels": [
      {
        "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "key": "<string>",
        "value": "<string>",
        "color_hue": 180
      }
    ],
    "search_match_data_snippet": {
      "before": "<string>",
      "match": "<string>",
      "after": "<string>"
    }
  },
  "events": [
    {
      "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "case_queue_item_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "agent_run_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "human_request_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "type": "<string>",
      "created_at": "<string>",
      "agent_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "agent_name": "<string>",
      "user_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "user_name": "<string>",
      "user_email": "<string>",
      "human_request_title": "<string>"
    }
  ],
  "approvalBatches": [
    {
      "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "case_queue_item_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "agent_run_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
      "title": "<string>",
      "created_at": "<string>",
      "resolved_at": "<string>",
      "cancelled_at": "<string>",
      "cancellation_reason": "<string>",
      "rows": [
        {
          "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
          "assignee_user_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
          "assignee_name": "<string>",
          "assignee_email": "<string>",
          "prompt": "<string>",
          "responded_at": "<string>",
          "responded_by_user_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
          "responded_by_name": "<string>",
          "responded_by_email": "<string>",
          "cancelled_at": "<string>",
          "cancellation_reason": "<string>"
        }
      ]
    }
  ]
}

Authorizations

​
Authorization
string
header
required

API key authentication. Get your API key from the Duvo dashboard.

Path Parameters

​
case_id
string<uuid>
required

The case's unique identifier

Response

Default Response

​
case
object
required
​
events
object[]
required
​
approvalBatches
object[]
required