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Introduction

Team Insights gives you visibility into how your team uses Duvo. Track assignment activity, monitor usage patterns, and understand how automation is impacting your organization.

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Accessing Team Insights

  1. Click on Team Insights in the left sidebar under the Team section
  2. You’ll see the insights dashboard with key metrics and activity data
Note: You need appropriate permissions to view Team Insights. Contact your team administrator if you don’t see this option.

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What You Can Track

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Assignment Activity

See how your assignments are performing:
  • Total Runs - How many times assignments have executed
  • Completed Runs - Successfully finished executions
  • Active Assignments - Assignments that have run recently

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Usage Over Time

Track trends in your team’s automation:
  • View activity by day, week, or month
  • Identify peak usage periods
  • Monitor growth in automation adoption

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User Activity

Understand how team members are using Duvo:
  • See which users are running assignments
  • Track activity levels across the team
  • Identify power users and engagement levels

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Source Breakdown

See where assignment runs originate:
  • Manual - Runs triggered by users clicking Run
  • Scheduled - Automatic runs from schedules
  • Slack - Runs triggered from Slack
  • Other - Runs from webhooks or other triggers

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Using Insights Effectively

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Monitor Adoption

Track whether your team is actively using the assignments you’ve built. Low usage might indicate:
  • Assignments that don’t match actual workflows
  • Opportunities to improve or promote specific assignments

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Identify High-Value Assignments

Assignments with many runs and high completion rates are delivering value. Consider:
  • Documenting these as examples for other teams
  • Expanding similar automation to other areas
  • Ensuring these critical assignments are well-maintained

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Spot Issues Early

Sudden drops in activity or completion rates might indicate:
  • Connection issues that need attention
  • Process changes that require assignment updates
  • Technical problems requiring investigation

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Time Period Selection

Use the date range selector to focus on specific periods:
  • Last 7 days - Recent activity snapshot
  • Last 30 days - Monthly overview
  • Custom range - Specific date range for deeper analysis

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Things to Know

  • Insights data updates regularly throughout the day
  • Historical data is retained for trend analysis
  • Only team administrators and authorized users can view insights
  • Individual run details can be accessed from the assignment’s job history