Slack Workspace

The Slack Workspace connection installs the Duvo app into your Slack workspace, enabling notifications, human-in-the-loop interactions, and the ability to trigger assignments directly from Slack. Unlike the personal Slack connection, which gives assignments broader Slack actions and can optionally act as you for some steps, the Slack Workspace connection operates as the Duvo app for team-level notifications and Slack-triggered jobs.

Setup

This is a team-level connection. A team admin installs the Duvo app once per Slack workspace from the Connections page, and each team member links their own Slack account from Settings > Notifications so Duvo can reach them individually.

Step 1: Install the Duvo App (Team Admin)

1. Go to the Connections page.
2. Find Slack Workspace and click Enable.
3. Authorize the Duvo app to access your Slack workspace.

Step 2: Link Your Slack Account (Each User)

1. Go to Settings
2. Open Notifications
3. Link your Slack user account

This tells Duvo which Slack user to message when your assignments need attention.

How It Differs from the Slack Connection

	Slack Connection	Slack Workspace Connection
Set up from	Connections page (per user)	Connections page (per team)
Identity	Duvo bot by default; some actions can act as you	Messages appear as the Duvo app
Purpose	Send messages, manage channels, upload files as you	Notifications, human-in-the-loop requests, trigger assignments from Slack
Scope	Per user	Per team (one installation per Slack workspace), plus each user links their Slack account

Capabilities

• Human-in-the-loop notifications — When an assignment needs your approval or input, the Duvo app sends you a direct message. You can approve, deny, or answer questions directly in Slack, or click through to handle the request in Duvo. Multiple requests during a single job are grouped into one DM thread.
• Trigger assignments from Slack — Tag the Duvo app in any channel to start a job. The assignment runs and posts results back to the same thread. Useful for on-demand reports, quick actions, and team-accessible automation without leaving Slack.
• File and image support — When an assignment is triggered from a Slack thread, any files or images attached to messages in that thread are automatically downloaded and made available to the assignment for processing.
• Bot and third-party app message reading — Assignments capture the full content of all messages in a thread, including structured messages from bots and third-party Slack apps like Jira, GitHub, and PagerDuty. Titles, field values, and descriptions are extracted automatically.
• Live status updates — While a job runs, Duvo posts live progress messages in the Slack thread showing what the assignment is currently doing. Updates clear when a human-in-the-loop request pauses the job and resume when work continues.
• Formatted output delivery — Assignment output is posted back to the Slack thread with Markdown converted to Slack’s native format. Long messages are split at paragraph boundaries, and tables are converted to a key-value format for readability.

Key Benefits

• Respond without leaving Slack — Handle approvals, answer questions, and review assignment output directly in your team’s communication hub.
• Team-wide access — One installation covers the entire team. Any linked team member can trigger assignments and receive notifications.
• Real-time visibility — Live status updates keep everyone in the thread informed about job progress without switching to Duvo.
• Context-rich triggers — Assignments triggered from Slack threads automatically receive files, images, and bot messages as context, so requests can include supporting documents.
• Clear bot identity — Messages from assignments are clearly labeled as the Duvo app, keeping automated communication distinct from personal messages.

Works Well With

• Slack — Use both connections together: the Slack connection for assignments that need broader Slack actions or optional act-as-you behavior, and the Slack Workspace connection for bot notifications and Slack-triggered jobs.
• Gmail — Trigger an assignment from Slack to process an email thread, then have results posted back to the Slack channel for team discussion.
• Google Sheets — Ask the Duvo app in Slack to generate a report, and have the assignment write results to a spreadsheet while posting a summary back to the thread.

Notification Preferences

You can enable or disable Slack notifications in Settings > Notifications. When enabled, the Duvo app sends you:

• Human-in-the-loop requests (approvals, questions, input needed)
• Error alerts when a job fails

Troubleshooting

Notifications Not Appearing

• Verify the Slack workspace is connected on the Connections page
• Confirm your Slack user account is linked to your Duvo profile
• Check that Slack notifications are enabled in Settings > Notifications
• Make sure the Duvo app is not muted in Slack

Cannot Connect Workspace

• Confirm you have admin permissions in your Slack workspace
• Allow browser popups for the authorization flow
• Check for network restrictions blocking OAuth

Triggers Not Working

• Verify the assignment has Slack triggers enabled
• Confirm you are tagging the Duvo app correctly
• Ensure the assignment is active and has a published build